im✻PACT FAQ
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Customise Your im✻PACT Experience
Last Updated: 11 Jun 2024

Our system im✻PACT was born out of a need to streamline processes. An extra amount of effort has gone into making sure that our system is industry-agnostic. im✻PACT offers various levels of customisability to cater for different industries, be it a tech company tracking their projects, law firms tracking their cases, accounting firms maintaining their accounts, or even warehouses trying to standardize their inventory and QA processes. This article will guide you in some customisations you can make to suit your needs.

 

im✻PACT offers the following customisation options:

 

Customised Naming

In im✻PACT, we have 4 major entities that are listed below:

  1. Job
    These are the collectives that define a single major piece of work. Manager(s) can be assigned to Jobs who are authorized to help maintain different entities under a Job. Under a Job, you can track relevant milestones, assign & review activities, create teams, and even maintain risk logs.

  2. Team
    These are the collectives of workspace members. Teams can be maintained at a Workspace level by the administrators which can then be imported into Jobs. They can also be maintained at a Job level to localise a Team under a particular Job by it's managers and Workspace administrators.

  3. Activity
    These are a single unit of work that can be assigned to someone. Activities are always created under a Job and can be defined with checklists for different roles such as Action, Verifier and Acceptor. These can be maintained by the Workspace administrators, Job managers, and the associated Team leader.

  4. Member
    These refer to a single Workspace member. Members can be invited to and removed from Workspaces by the admins. 

 

These entities, although named as such by default, can be modified to suit your use case. These changes would then be reflected throughout the entire Workspace. To customize these namings, you can follow the steps below:

  1. Launch your im✻PACT Mobile App.
  2. On your landing screen, tap the Workspace Selector on top as shown.



  3. This would bring up the list of your Workspaces. For the workspace that you'd like to customise the naming for, tap the Menu button.



  4. This menu is your jump-off point to various Workspace-related actions and settings. To customise naming, tap the Change Naming button.



  5. On this screen, you can define your custom naming. For each entity, you'd be required to provide the singular & plural terms. These changes would be reflected throughout your workspace. For the purpose of this article, Jobs and Activities have been renamed to Projects, and Tasks respectively.

 

Biometric Sign-in

If your device supports biometrics, you can set up a biometric login to your account as well. We find that it helps us log in to our accounts quicker without the hassle of having to keep entering our passwords. All your biometric information is only stored on your phone, we do not collect any biometric data. To set up a biometric login, please follow the instructions below:

  1. From the bottom navigation bar, tap the far right Menu button option. In the menu screen, click the Authentication button.



  2. This would bring up the different biometrics supported by your device that you can set up. In this case, tap on the Fingerprint option.



  3. You'd be required to authenticate before you can set your biometrics. Simply enter your password and click the Submit button. 



  4. On the login screen, you'll now see the Biometric button next to the Login button. Tap on the button to log in via your biometrics.


     

Multi-language Support

To make im✻PACT as accessible as possible to all the different kinds of users, im✻PACT Mobile app fully supports up to 3 languages as of now.

  1. English
  2. Bahasa Melayu (BM)
  3. Chinese (中文)

 

To change the app language, follow the instructions below:

  1. From the Settings menu, tap the Language button



  2. This would bring up the language menu. Simply choose your desired language and the changes will be reflected throughout the app.



Light/Dark Theme Support

Our im✻PACT app is supported by 2 themes, light and dark themes. We recommend trying both out to see which suits you the most. To switch your theme, follow the instructions below:

  1. From the Settings menu, tap the Theme button



  2. This would bring up the themes menu. Simply choose your desired theme and the change will be reflected throughout the app.